Terms of service

Terms of Service

Last updated: August 24, 2026

Overview

Welcome to ZeroDivision.

These Terms of Service (“Terms”) govern your use of our website, online store, products, services, content, features, and tools (collectively, the “Services”).

Throughout these Terms, “ZeroDivision,” “we,” “us,” and “our” refer to ZeroDivision.

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

By accessing our website, using our Services, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our website or Services.

Please read these Terms carefully before using our website.

1. Eligibility and Accounts

By using our Services, you represent that you are at least the age of majority in your province, state, or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.

When placing an order, creating an account, or otherwise using our Services, you agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.

You may not sell, transfer, assign, or otherwise provide your account to another person without our permission.

2. Products

We make reasonable efforts to accurately display and describe our products, including their colours, designs, materials, and appearance.

However, colours and product appearance may vary depending on your screen, device, lighting, and display settings. We cannot guarantee that your device will display every product colour or detail exactly as it appears in person.

Product descriptions, prices, availability, and other information may be changed at any time without notice.

We reserve the right to:

  • Modify or discontinue products.

  • Limit quantities available for purchase.

  • Limit sales to particular individuals, regions, or jurisdictions.

  • Refuse an order where reasonably necessary.

3. Orders

When you submit an order, you are making an offer to purchase products from ZeroDivision.

Your order is not considered accepted until we confirm your order and successfully process your payment.

We reserve the right to accept, refuse, cancel, or limit an order where reasonably necessary, including in cases involving:

  • Suspected fraud.

  • Pricing or product errors.

  • Inventory issues.

  • Payment problems.

  • Suspected resale or commercial purchasing.

  • Violations of these Terms.

If we cancel or modify an order after you have submitted it, we will attempt to contact you using the information provided at checkout.

Please review your order carefully before submitting it. Once an order enters processing or fulfillment, we may not be able to cancel or change it.

Purchases are subject to our Return & Refund Policy.

Products purchased through our store are intended for personal use unless otherwise agreed by us.

4. Pricing and Payment

Prices, promotions, discounts, and product availability may change without notice.

The price charged for your order will be the price displayed at checkout when your order is submitted, subject to correction of obvious errors.

Unless otherwise indicated, listed product prices may not include:

  • Applicable taxes.

  • Shipping charges.

  • Customs duties.

  • Import fees.

  • Brokerage charges.

  • Other charges imposed by authorities or carriers.

Any applicable costs will be shown at checkout where possible or may otherwise be payable by the customer upon delivery.

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the payment method provided.

5. Shipping and Delivery

Delivery dates and shipping times shown on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by circumstances outside our reasonable control, including:

  • Shipping carrier delays.

  • Customs processing.

  • Weather conditions.

  • Transportation disruptions.

  • Incorrect or incomplete addresses provided by the customer.

  • Government or regulatory actions.

  • Other events outside our control.

Please review our Shipping Policy for additional information regarding shipping and delivery.

Nothing in this section is intended to limit any rights you may have under applicable consumer protection law.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

Nothing in our Return & Refund Policy or these Terms is intended to limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

7. Intellectual Property

The content available through our website and Services, including our:

  • ZeroDivision name and branding.

  • Logos.

  • Product designs.

  • Graphics.

  • Photographs.

  • Videos.

  • Text.

  • Website design.

  • Artwork.

  • Product descriptions.

  • Other original content.

is owned by ZeroDivision or used with permission and may be protected by copyright, trademark, and other intellectual property laws.

Our content is provided for your personal and non-commercial use.

You may not reproduce, copy, distribute, modify, republish, sell, license, publicly display, create derivative works from, or commercially exploit our content without our prior written permission.

The ZeroDivision name, logos, designs, and related brand elements may not be used without our prior written permission.

Shopify and its related trademarks belong to Shopify and its respective owners.

8. Third-Party Tools

We may provide access to tools, applications, integrations, or other services provided by third parties.

We do not necessarily control or monitor these third-party services.

Your use of third-party tools may be governed by the third party's own terms and privacy policies.

To the extent permitted by law, ZeroDivision is not responsible for losses or damages arising solely from your use of third-party services that we do not control.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, privacy practices, security, accuracy, products, or services of third-party websites.

If you access a third-party website through a link on our website, you do so subject to that third party's own terms and policies.

Any questions or concerns relating to third-party products or services should be directed to the relevant third party.

10. Relationship With Shopify

ZeroDivision is powered by Shopify, which provides the ecommerce platform that enables us to offer our Services to you.

However, purchases made through our store are made directly between you and ZeroDivision.

Shopify is not the seller of products purchased from ZeroDivision and is not responsible for the products, transactions, fulfillment, or customer service provided by ZeroDivision.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims, damages, or liabilities arising from products purchased directly from ZeroDivision.

11. Privacy

Your privacy is important to us.

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our online store is powered by Shopify, Shopify also processes certain personal information necessary to provide its ecommerce platform and related services.

For more information about how Shopify handles personal information, you can review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

By using our Services, you acknowledge that information may be processed by Shopify and other service providers as described in our Privacy Policy.

12. Reviews, Feedback, and User Content

If you submit reviews, photographs, comments, suggestions, ideas, testimonials, feedback, or other content to us (“User Content”), you represent that you have the right to submit that content.

You grant ZeroDivision a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, modify, and distribute User Content for purposes relating to our business, including marketing and promotion, subject to applicable law.

You must not submit content that:

  • Infringes another person's intellectual property rights.

  • Violates privacy or publicity rights.

  • Contains unlawful, abusive, defamatory, obscene, or harmful material.

  • Contains viruses or malicious code.

  • Misrepresents your identity or connection to another person or organization.

  • Includes false or misleading information.

We may remove User Content that violates these Terms or is otherwise inappropriate for our Services.

13. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions.

  • Pricing.

  • Promotions.

  • Availability.

  • Shipping charges.

  • Delivery estimates.

  • Other product or store information.

We reserve the right to correct errors or update information where necessary.

If an error materially affects an order you have already placed, we will take reasonable steps to notify you and, where appropriate, provide available options.

14. Prohibited Uses

You may use our website and Services only for lawful purposes.

You must not use our Services to:

  • Violate applicable laws or regulations.

  • Infringe intellectual property or other legal rights.

  • Harass, threaten, abuse, defame, or harm another person.

  • Submit fraudulent, misleading, or false information.

  • Distribute spam or unsolicited communications.

  • Upload viruses, malware, or harmful code.

  • Attempt unauthorized access to our systems or accounts.

  • Interfere with the security or operation of our website.

  • Scrape, crawl, copy, or extract content in an unauthorized manner.

  • Collect personal information about others without authorization.

  • Impersonate another person or organization.

  • Use the Services for fraudulent or malicious purposes.

We may suspend or terminate access to our Services if we reasonably believe these Terms have been violated.

15. Termination

You may stop using our Services at any time.

We may suspend or terminate your access to all or part of our Services if you violate these Terms or where otherwise reasonably necessary to protect our business, customers, systems, or legal rights.

Termination does not affect obligations that arose before termination.

Sections that are intended by their nature to continue after termination will remain in effect, including provisions concerning intellectual property, liability, indemnification, privacy, and governing law.

16. Disclaimer of Warranties

We make reasonable efforts to maintain our website and provide accurate information.

However, except as required by applicable law, our website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be available, uninterrupted, completely secure, or free from errors.

To the extent permitted by law, we disclaim warranties that are not expressly provided in these Terms.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, ZeroDivision and its owners, employees, affiliates, contractors, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

This may include loss of profits, revenue, data, savings, or other similar losses.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

Your rights under applicable consumer protection legislation remain unaffected.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless ZeroDivision and its affiliates, owners, employees, representatives, contractors, service providers, and licensors from third-party claims, losses, damages, and reasonable expenses arising from:

  • Your material breach of these Terms.

  • Your violation of applicable law.

  • Your infringement of another person's rights.

  • Your unlawful or unauthorized use of our Services.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

20. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the agreement between you and ZeroDivision concerning your use of our Services.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with a reorganization, sale, merger, business transfer, or similar transaction, subject to applicable law.

22. Governing Law

These Terms and your use of the Services are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles.

Subject to any rights you may have under applicable consumer protection laws, disputes relating to these Terms or the Services will be subject to the jurisdiction of the courts located in Ontario, Canada.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Services, practices, or legal requirements.

The most current version will be posted on this page.

When changes are made, we will update the “Last updated” date at the top of these Terms.

Where required by law, we will provide additional notice of material changes.

24. Contact Information

Questions about these Terms of Service can be sent to:

ZeroDivision
630 Scott Boulevard
Milton, Ontario L9T 0P2
Canada

Email: support@zerodvsn.com
Phone: +1 647-608-3521